Introduction

Welcome to Liftmagic.co.uk (“the Website”). These Terms and Conditions govern your use of our website and the purchase of products from XOOSEL LIMITED (“we,” “us,” or “our”). By accessing or using our Website, you agree to these Terms and Conditions in full. If you do not agree, please refrain from using our services.

Definitions

• “Customer” refers to any individual accessing the Website or purchasing products from us.
• “Products” include all fitness and recovery items available for sale, including but not limited to Foam Rollers, Massage Equipment, Compression Wear, and Gym Accessories.

Eligibility

You must be at least 18 years old to purchase products from LiftMagic. By placing an order, you confirm that you meet this requirement.

Use of the Website

You agree to use the Website for lawful purposes only. You must not:

• Misuse the Website in any way that disrupts its operation.
• Use the Website for fraudulent activities.
• Copy or distribute Website content without written consent.

Product Information

We make every effort to ensure that the descriptions, images, and prices of our products are accurate. However, we do not guarantee that all information is error-free. If errors are found, we reserve the right to correct them without prior notice.

Orders and Payment

1. Placing an Order Orders can be placed online via our Website. Once submitted, orders are subject to availability and confirmation.
2. Payment Methods We accept various payment methods, as indicated during checkout. All transactions are secure and encrypted.
3. Order Confirmation After placing an order, you will receive a confirmation email. This email does not constitute acceptance of your order, which is finalized upon dispatch.

Shipping and Delivery

1. Shipping Locations We deliver within the UK. Shipping charges and estimated delivery times are displayed during checkout.
2. Delays and Issues While we strive to meet delivery timelines, unforeseen circumstances may cause delays. XOOSEL LIMITED is not liable for delays caused by courier services.

Returns and Refunds

1. Eligibility for Returns You may return unused and unopened products within 14 days of delivery for a refund or exchange.
2. Return Process Contact us at support@liftmagic.co.uk to initiate a return. The cost of return shipping is the customer’s responsibility unless the product is faulty or incorrect.
3. Refunds Refunds will be processed within 7 business days of receiving the returned items.

Intellectual Property

All content on the Website, including text, images, logos, and product descriptions, is the property of XOOSEL LIMITED. Unauthorized use or reproduction is prohibited.

Limitation of Liability

XOOSEL LIMITED is not liable for:

• Loss or damage arising from the use of our Website or products.
• Indirect or consequential damages.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on the Website. Continued use of the Website indicates acceptance of the updated Terms and Conditions.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Information

For any questions or concerns, please contact us: Email: support@liftmagic.co.uk
Address: XOOSEL LIMITED, Unit 33, Penarth Centre, Penarth Centre, Penarth St, London SE15 1TR