Introduction

At XOOSEL LIMITED (“we,” “us,” or “our”), your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website LiftMagic.co.uk (“the Website”) or engage with our services. By using the Website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information: Information you provide when placing an order, creating an account, or contacting us, including:
   • Name
   • Email address
   • Billing and shipping address
   • Phone number
   • Payment information
2. Non-Personal Information: Data collected automatically when you use the Website, such as:
   • IP address
   • Browser type
   • Device information
   • Pages visited and time spent on the Website
3. Cookies and Tracking Technologies: We use cookies to enhance your experience. For more details, refer to our Cookie Policy.

How We Use Your Information

We use your personal data to:

• Process and fulfill your orders.
• Provide customer support.
• Improve our Website and services.
• Send promotional offers and updates (if you have opted in).
• Comply with legal obligations.

Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service Providers: Payment processors, shipping companies, and IT support teams.
• Legal Authorities: If required by law or to protect our legal rights.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Security Measures

We implement robust security measures to safeguard your personal information, including:

• SSL encryption for secure data transmission.
• Regular system updates and vulnerability checks.
• Restricted access to sensitive data.

Your Rights

You have the right to:

• Access your personal data.
• Request corrections to inaccurate information.
• Request deletion of your data (subject to legal and contractual obligations).
• Opt-out of marketing communications.
• File a complaint with a data protection authority.

Cookies

Cookies are small text files stored on your device to enhance your browsing experience. You can manage or disable cookies through your browser settings. However, some features of the Website may not function properly without cookies.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing any personal information.

Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the Website. Please review this page periodically to stay informed.

Contact Information

For questions or concerns about this Privacy Policy, contact us at: Email: support@liftmagic.co.uk
Address: XOOSEL LIMITED, Unit 33, Penarth Centre, Penarth Centre, Penarth St, London SE15 1TR